Every custom design project begins with a complimentary consultation, where we talk through your idea, your preferences, and your budget.
 
From there, you'll work with our team to refine the concept of your piece. Whether you know exactly what you want or have a vague idea, we'll work together to perfect your vision. We'll use sketches and CAD designs to illustrate it virtually so that we can make adjustments until it's exactly what you're looking for
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Once you're happy with the direction, we'll create a wax model of the finished piece so you can see it before any tool is touched. 

Once the design is approved, our goldsmiths build it in-house. Depending on the look you're after and your budget, that might mean hand-fabricating the piece or casting it from a custom mold. 

Either way, you'll have the chance to review the piece along the way, and the whole process stays under our roof from first sketch to final polish.

Most custom projects take a few weeks from start to finish, depending on the complexity of the design and the materials involved. 

With that said, we can’t give an accurate estimation of timelines without knowing more about the project first. Client scheduling, sourcing materials, and the project scope all impact lead times. 

For a more accurate estimation of timelines, it’s best to get in touch with our team. 

There's no flat rate for custom work; everything is priced on a case-by-case basis.

With this in mind, the final cost comes down to the details of your project, including the design itself, the metal, and any stones you choose. 

That's actually one of the advantages of going custom: we can build the piece around your budget rather than a fixed price tag.

So whether you're keeping it simple and on the affordable side, or going all out and want something high-end, we can accommodate accordingly. 

Like with lead times, we can’t give an accurate number on costs without knowing more about the project first. 

The best way to get a clear number is to get in touch with our team for a complimentary consultation, where together we’ll walk through your options and what they involve.

There's no flat rate for custom work; everything is priced on a case-by-case basis.

With this in mind, the final cost comes down to the details of your project, including the design itself, the metal, and any stones you choose. 

That's actually one of the advantages of going custom: we can build the piece around your budget rather than a fixed price tag.

So whether you're keeping it simple and on the affordable side, or going all out and want something high-end, we can accommodate accordingly. 

Like with lead times, we can’t give an accurate number on costs without knowing more about the project first. 

The best way to get a clear number is to get in touch with our team for a complimentary consultation, where together we’ll walk through your options and what they involve.

Absolutely! Bring in your old pieces and your precious stones; during our consultation, we can discuss the possibilities of incorporating or recycling your treasures into a new design. 

This is a great way of keeping old sentiments in a new piece you will love to wear. 

Not at all! If you're not sure exactly what you want for your custom piece, our designers are here to help.

They'll work with you to shape and refine your idea, no matter how rough it is to start.

 We do this with clients all the time. With thousands of custom pieces in our portfolio from over the years, there's plenty of inspiration to draw from. If you

 have photos, sketches, or even pieces you'd like to work into the design, bring them in and we'll see what we can do together.